Incidents reported on status page for Cyberdesk https://status.cyberdesk.io/ https://d1lppblt9t2x15.cloudfront.net/logos/5164da3aa2004bb866aeda632eb6ee80.png https://status.cyberdesk.io/ en https://status.cyberdesk.io/ Sun, 24 May 2026 12:39:33 +0000 https://status.cyberdesk.io/#b7eae81d1683a1d4178b3ea9ec06093122b20187347af98c3ec20150672a8982 API recovered https://status.cyberdesk.io/ Sun, 24 May 2026 12:35:35 +0000 https://status.cyberdesk.io/#b7eae81d1683a1d4178b3ea9ec06093122b20187347af98c3ec20150672a8982 API went down https://status.cyberdesk.io/ Fri, 15 May 2026 12:37:23 +0000 https://status.cyberdesk.io/#d821eba013b242681f284ad833889e9552c4c01057d2cebf1d9713166a5c0296 API recovered https://status.cyberdesk.io/incident/896712 Fri, 15 May 2026 12:36:00 -0000 https://status.cyberdesk.io/incident/896712#d6b808ecce00cbfaeb16b67953e5839394d058049bb413e5cafe0e2096909ff5 The issue has resolved. We are looking into mitigations so these regional slowdowns don't happen in the future. Thank you for your patience. https://status.cyberdesk.io/incident/896712 Fri, 15 May 2026 12:32:00 -0000 https://status.cyberdesk.io/incident/896712#1815792b1bd213773b41132076b830a24e517c5088fd9638ffc88d5da8ce9b1c The API service is experiencing intermittent timeouts, only affecting certain regions. We're closely monitoring the situation and will report when it's resolved. https://status.cyberdesk.io/ Fri, 15 May 2026 12:30:41 +0000 https://status.cyberdesk.io/#d821eba013b242681f284ad833889e9552c4c01057d2cebf1d9713166a5c0296 API went down https://status.cyberdesk.io/ Fri, 17 Apr 2026 14:34:49 +0000 https://status.cyberdesk.io/#829891e87ea19cd2118c9aeba963ba5a248e5b89f7c459011ecf5e88782a1410 API recovered https://status.cyberdesk.io/ Fri, 17 Apr 2026 14:32:07 +0000 https://status.cyberdesk.io/#829891e87ea19cd2118c9aeba963ba5a248e5b89f7c459011ecf5e88782a1410 API went down https://status.cyberdesk.io/ Fri, 17 Apr 2026 14:26:41 +0000 https://status.cyberdesk.io/#c907c43a9d433cb9b33528dc744399cf9676979b632735d3a30dc84ea75a0179 API recovered https://status.cyberdesk.io/ Fri, 17 Apr 2026 14:24:06 +0000 https://status.cyberdesk.io/#c907c43a9d433cb9b33528dc744399cf9676979b632735d3a30dc84ea75a0179 API went down https://status.cyberdesk.io/ Fri, 17 Apr 2026 13:46:00 +0000 https://status.cyberdesk.io/#94ff26459829b18210bdd7cfe536658514ff6d70204a2ee14c1ec1f822d980f5 API recovered https://status.cyberdesk.io/ Fri, 17 Apr 2026 13:45:00 +0000 https://status.cyberdesk.io/#94ff26459829b18210bdd7cfe536658514ff6d70204a2ee14c1ec1f822d980f5 API went down https://status.cyberdesk.io/incident/873953 Fri, 17 Apr 2026 13:10:00 -0000 https://status.cyberdesk.io/incident/873953#c53ece7e32bb658e6d34ac33d7524d8361602858450e48f050c6efa19ae5e90d We've been monitoring the issue and API access looks healthy. Closing the issue now. https://status.cyberdesk.io/ Fri, 17 Apr 2026 13:01:04 +0000 https://status.cyberdesk.io/#a61f5002f6fa23018facd79bd0ebb2aac597f4dbc8c4624e461724cb58850a07 API recovered https://status.cyberdesk.io/ Fri, 17 Apr 2026 13:00:05 +0000 https://status.cyberdesk.io/#a61f5002f6fa23018facd79bd0ebb2aac597f4dbc8c4624e461724cb58850a07 API went down https://status.cyberdesk.io/ Fri, 17 Apr 2026 12:58:00 +0000 https://status.cyberdesk.io/#2adfae10c8a8689865243af88d365dc23780e822a3257c1b1754062203166daf API recovered https://status.cyberdesk.io/incident/873953 Fri, 17 Apr 2026 12:52:00 -0000 https://status.cyberdesk.io/incident/873953#398fb5702fa3f5fb1c9e5902937d18de1139915a38ee2c7bc726ff0ab947fa11 Fly.io hosts our API service. There are mild SSL certificate issues on their end (https://status.flyio.net/incidents/4fxnx2qr9x1d), but the issue does not seem to be affecting us. API access is good, we are monitoring the situation. https://status.cyberdesk.io/ Fri, 17 Apr 2026 12:51:01 +0000 https://status.cyberdesk.io/#2adfae10c8a8689865243af88d365dc23780e822a3257c1b1754062203166daf API went down https://status.cyberdesk.io/ Tue, 14 Apr 2026 17:26:54 +0000 https://status.cyberdesk.io/#03580b9c7b4a34a263d7613a86912a2663ded33513c0fb817b886a1484f3b5af API recovered https://status.cyberdesk.io/ Tue, 14 Apr 2026 17:24:28 +0000 https://status.cyberdesk.io/#03580b9c7b4a34a263d7613a86912a2663ded33513c0fb817b886a1484f3b5af API went down https://status.cyberdesk.io/ Mon, 30 Mar 2026 04:41:44 +0000 https://status.cyberdesk.io/#8999a6fc61736ca62b84aae2207c78cc12ce5d6036518a404ed15b9e0914e0ae API recovered https://status.cyberdesk.io/ Mon, 30 Mar 2026 04:32:55 +0000 https://status.cyberdesk.io/#8999a6fc61736ca62b84aae2207c78cc12ce5d6036518a404ed15b9e0914e0ae API went down https://status.cyberdesk.io/incident/835310 Fri, 27 Feb 2026 16:15:00 -0000 https://status.cyberdesk.io/incident/835310#2d71a24fa248a84b3ee90bc24aa819b68b9ab6e581aaccfeea76f1fe2f5765ca The issue has been resolved, but will require some coordination to reinstantiate connection of existing desktops to Cyberdesk Cloud. Our team is reaching out now in order to do so. New desktops connecting to Cyberdesk Cloud are not affected. We'll be monitoring the situation to ensure that connections between desktops and our cloud are stabilized. We appreciate your patience during this time, and we'll be posting a postmortem soon. https://status.cyberdesk.io/incident/835310 Fri, 27 Feb 2026 15:50:00 -0000 https://status.cyberdesk.io/incident/835310#9c308734aa54cf5fd8eb42a6b822310ffb44e6d1db26737c458f5256a9926a2b We have identified the root cause and have pushed out a fix to the machines. We are observing the effects, sorry for this issue! https://status.cyberdesk.io/incident/835310 Fri, 27 Feb 2026 15:35:00 -0000 https://status.cyberdesk.io/incident/835310#6834979f39e6c89a345fd36b877f5d4ad42ecd0c05c5c2732b01befe75eb5724 Our third party VM provider is having issues for machines in the "iad" region, which has caused agents to not be able to connect to Cyberdriver. We are looking into this issue! https://status.cyberdesk.io/incident/828953 Thu, 19 Feb 2026 18:38:00 -0000 https://status.cyberdesk.io/incident/828953#866085db9f551e379f9396a24ea9e26850e6b60f0c3e39dad174e5570709df46 The incident has been resolved! Dashboard access has been restored back to normal. https://status.cyberdesk.io/incident/828953 Thu, 19 Feb 2026 17:38:00 -0000 https://status.cyberdesk.io/incident/828953#1dcb32e2814c7e59120b74bd8afbb3ea9e03305221b1a4fcd8b3ec8ca5f0aa5f Clerk has deployed and are continuing to see improvements. We'll be continuing to monitor to see when a full recovery has deployed. https://status.cyberdesk.io/incident/828953 Thu, 19 Feb 2026 17:14:00 -0000 https://status.cyberdesk.io/incident/828953#55b3fb20afc14fb595c5be61c803c651df6f8257d53bdee3f5bba2e7791c22b9 Clerk, our third party authentication provider, is having degraded performance (https://status.clerk.com/incidents/01KHVBF47Q3SDK1VX7ZNHQ316R). We are actively monitoring the situation. Logging into the Cyberdesk dashboard may be degraded for this time. https://status.cyberdesk.io/incident/801999 Sat, 10 Jan 2026 23:47:00 -0000 https://status.cyberdesk.io/incident/801999#770586333a387277f15b9e1350fa2ece6ad7b4097e5a60af85ef41612094f1f0 The issue has stabilized, we will continue to monitor but there seems to not be any more degradation of this service. Contact us for any further help! https://status.cyberdesk.io/incident/801999 Sat, 10 Jan 2026 20:42:00 -0000 https://status.cyberdesk.io/incident/801999#e918e5f62df285ea7c80ad857171bd1d87bb6e0b441224af2b2b3134f1e0d105 We're still investigating into this issue. Thank you for your patience! https://status.cyberdesk.io/incident/801999 Sat, 10 Jan 2026 19:26:00 -0000 https://status.cyberdesk.io/incident/801999#323bf3aad1d49496233f593a3b17b198fe8912819a2bafb3221c92b2a0250f77 The API is experiencing intermittent issues uploading file inputs. We are actively looking into the issue and will report here when the issue is fully resolved. Retrying runs should be a quick temporary fix for now, if possible. https://status.cyberdesk.io/incident/791119 Fri, 19 Dec 2025 21:50:00 -0000 https://status.cyberdesk.io/incident/791119#8e0c15ae44dc72ebec5c88b06c6bc6db582811fca97bf42affc1f10b393c086e The situation has been resolved. Thank you for your patience! https://status.cyberdesk.io/incident/791119 Fri, 19 Dec 2025 21:45:00 -0000 https://status.cyberdesk.io/incident/791119#f4bb5a65104963903a2424df082cbdb88224e5ce7744bcd67fdb9046b8244541 We’re having some trouble with our third party docs provider, Mintlify. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.